Root Cause Analysis: Upon reviewing the journey configuration, it was identified that the Bulk Load Auto Complete Journey was triggered due to the satisfaction of the scoping condition during bulk upload.
Resolution Steps:
Review Journey Configuration:
Analyze the journey configuration settings to understand the conditions triggering the Bulk Load Auto Complete Journey.
Identify Scoping Condition:
Determine the specific scoping condition or criteria causing the Bulk Load Auto Complete Journey to trigger during bulk upload.
Adjust Scoping Condition:
If the triggering of the Bulk Load Auto Complete Journey during bulk upload is unwanted, consider modifying or removing the scoping condition accordingly.
Alternatively, reconfigure the scoping condition based on specific requirements to prevent unintended triggers of the journey.
Resolution Outcome:
By adjusting the scoping condition associated with the Bulk Load Auto Complete Journey, it was ensured that the journey is triggered only when intended, resolving the issue of unexpected triggering during bulk upload operations.