Error: Failed to decrypt [FILE_ID]-ongoing.csv.pgp: File was not encrypted using the key pair For assistance, please contact your administrator.
The Key downloaded from Lexis Nexis (.asc file) will appear with line breaks included. This file should be modified to an accepted format for Fen-x.
Replace the line breaks with the new line character (\n). Anywhere there is a line break or new paragraph the character \n should be inserted. Save this as a new file and load it into Fen-X rather than the original key downloaded from Lexis Nexis.