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KYRA: Support AI Agent Artifical Intelligence FAQ

FAQ documentation to help customers understand the Kyra: Support AI Agent for approval with compliance teams

Whitelisting for KYRA: Support

The following endpoints are used for uploading attachments from the KYRA: Support agent. Your network administration will need to add to the allowlist :

  • https://uploads.intercomcdn.com

    and

  • https://uploads.intercomcdn.eu

For broader CSP or security allowlisting, it’s also common to include:

  • *.intercomcdn.com

  • *.intercom.io

FAQ document

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