The following will cover a scenario if entities have been screened and there was an issue, and the customer wants them to be re-screened.
A scenario that this would cover for example would be if matches were initially screened, but then the materiality assessment task failed in the initial onboarding, and then continued to fail for all subsequent maintenance Journeys.
The customer can remove the entity/s from the AcceptList in their LexisNexis Bridger account, and that will make it so that when they do the next Screening as part of any journey, all the hits for that entity will appear again and allow them to resolve.
Once they have confirmed they have removed the screened entities from the AcceptList, we can advise the customer to then create a new Onboarding Journey so that the matches are newly screened.